Customer Value Agreement

Key Features

Machine Inspection & Advice by experts
Close monitoring of your equipment health by dedicated expert team S.O.S, PL, etc.
Priority Response
Flexible Payment options to meet your requirements
Free Mechanic Operator Training by our expert

Features in Brief

Attractive pricing and packaged price, converting all essential services like ProductLink, SOS, PM St Parts (Optional).
Centralized planning & monitoring of PM due visits with parts planning, to ensure timely PM serviced to reduce unplanned shut down.
CVA Visit management through FSM app, to keep customer updated on progress through SMS alert.
Online 24x7 tracking of Machine performance and proactive actions against Alerts to prevent breakdown.
For connected assets providing online access to a customer for live asset monitoring through Vision Link including training.
Using Cat Inspect app to generate Visit inspection report, which can be tracked online.
Online machine repair & maintenance history and operation logbook available through Vision Link.
Attractive renewal discounts for connected assets, if renewed before end date of previous CVA.
Flexible payment options: Monthly Quarterly & Annually.

Marine CVA Solution

CAT Marine Engines – The trademark for quality and performance.

With the objective to deliver a plethora of benefits like predictable and lower costs, timely repairs, higher uptime and convenience, the CVA solutions have been rigorously improved over the years.

The result? A complete, well-balanced offering, tailor-made and relevant for the customer.

Gainwell is proud to have established a strong presence in the marine segment as a CAT dealer, successfully delivering support commitments to esteemed customers across India.