Gainwell is built on the foundation of Service and has endeavoured to attain service excellence by being responsive to customer needs. The first ever E&T Parts on Wheels conducted recently at Yamuna Nagar, Haryana marks a crucial initiative to support the active Cat engines and equipment. The team visited 15 customers having 9x3306, 10x3406, 1xC13 and 1xC15 models of engines. They were explained about the advantages of using genuine CAT spares.
Customers were also explained about the convenience of ordering parts online from any location using any device by visiting Parts.Cat.Com. They can get genuine Cat parts, via easy online ordering that ensures fast delivery, minimum downtime and maximum productivity. Convenient locations, parts supply chain and access to huge parts inventories go a long way to meet the customer requirement on time. CVA offers were also submitted to the customers during the initiative along with CAT connectivity.